Knowledge base

WhatsApp message activity

The WhatsApp Messages page allows you to view the messages sent from your WhatsApp numbers, their delivery status, recipients, and more.

Message activity filters

You can filter message activity by template name or recipient in the search field, or use the selectors to filter by date and activity status. 

A view of the WhatsApp Activity page in MailerSend.

Message status

The following statuses are visible for WhatsApp messages:

  • Queued: The message is in the queue to be sent

  • Failed: The sending has failed

  • Sent: The message has been sent

  • Delivered: The message has been delivered to the recipient

Message details

To view more details about a message, including the message content, click View details

On the individual message activity page, you’ll be able to see:

  • Message status

  • From number and recipient number

  • Message template, category, language and content

  • Full timeline of the message events

The activity page with full details for a single WhatsApp message.

Need more info?

Feel free to reach out to support@mailersend.com. A member of our support team will gladly assist you.