How to purchase an SMS phone number
Toll-free numbers
A toll-free number is a phone number that is free for the recipient to call. Businesses use toll-free numbers for marketing and transactional purposes, such as customer service, sales, and support.
Toll-free numbers are different from shortcodes. Shortcodes are also free for the recipient to call, but they are limited in number and require a shorter verification process. Toll-free numbers are more common and require a longer verification process to ensure that the phone number is owned by a legitimate business.
They are used mainly for:
Customer support
Text for information
Shipping notifications
Event or appointment reminders
Internal communication
Service updates
Emergency alerts
2FA
By default, all premium accounts will have a trial number that can only be used to send to verified recipients. To learn how to add a verified recipient, read our guide on SMS verification and limits.
To start sending SMS to customers:
Go to Plan and Billing.
Choose the Phone Number add-on.
Select a phone number and click Add to cart to subscribe to the add-on.
Purchase the subscription and start sending with a daily volume of up to 1,000 SMS/day!
Keep in mind that SMS is currently only available in the US and Canada.
- Getting started
- FAQ
-
Features
- Sending domains
- Managing API tokens
- Domain tracking options
- How to add a domain space to your account
- SMTP relay
- Webhooks
- How to use variables in emails
- Inbound routing
- Templates
- How to add a survey to your emails
- Email tagging
- File manager
- Email verification
- How to whitelist IPs
- Email and recipient activity
- Analytics
- Split Testing
- How to use the MailerSend iOS app
- Schedule bulk emails with the bulk endpoint
- SMS verification and limits
- SMS: How to handle opt-in and opt-out
- Deliverability
- Account settings
- Billing
- Integrations