Knowledge base

How to manage multiple users in your account

Share the load by collaborating with colleagues on your transactional emails. Premium accounts can add unlimited users to one MailerSend account, so your whole team can have access and provide input.

How to add another user to your account

To add another user to your account:

1. Use the main dropdown menu to navigate to the Users page.

2. Click Add new user.

3. In the Email address field, enter the email address of the user you wish to add. An invitation email with instructions will be sent to the address you enter here.

4. Select the User type for your user.

The User type determines the level of access each user has to the account. There are 5 user types to choose from:

  • Administrator - Administrators have full access and can perform all actions in the account

  • Manager - Managers have full access, but can not create new users, access API or access billing

  • Designer - Designers can only create and view templates

  • Accountant - Accountants can only manage payments and access invoices

  • Custom user - When you select Custom user, you can pick and choose which actions this user has access to across all areas including domains, templates, billing, activity, analytics and more

5. Once you have entered your new user’s email address and selected their user type, click Invite to join. An email invitation will be sent to your new user.

That’s it! You can now find the pending invitation on the Users page where you can also Resend or Cancel the invitation.

Need more info?

Feel free to reach out to A member of our support team will gladly assist you.

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