Knowledge base

How to use the file manager

Your File manager is where you can upload and store the images and files you want to attach to your emails.

You can upload and store multiple file types to your file manager; each file can be up to 10MB.

File type

Extension

Text files

.txt, .csv, .log, .css, .ics

Image files

.jpg, .jpe, .jpeg, .gif, .png, .bmp, .psd, .tif, .tiff, .svg, .indd, .ai, .eps

Document files

.doc, .docx, .rtf, .odt, .ott, .pdf, .pub, .pages, .mobi, .epub

Audio files

.mp3, .m4a, .m4v, .wma, .ogg, .flac, .wav, .aif, .aifc, .aiff

Video files

.mp4, .mov, .avi, .mkv, .mpeg, .mpg, .wmv

Spreadsheet files

.xls, .xlsx, .ods, .numbers

Presentation files

.odp, .ppt, .pptx, .pps, .key

Archive files

.zip, .vcf

How to upload an image or file to the file manager

To upload an image to your file manager:

1. Use the left-hand account menu to navigate to the File manager page.

View of the file manager with menu button highlighted.

2. Click the Upload button.

View of the file manager with the Upload button highlighted.

3. Select the file you wish to add to your file manager.

That’s it! Your file will now be stored in your MailerSend account, ready to be included in your next email.

View of uploaded media in the file manager.

How to organize your images and files into folders

When you open your file manager, you will be able to see all files (no matter the file type) by default. On the left-hand side under Files, you can choose to display All, Images or Files. However, if you would like to further organize your files, you can do so by creating folders.

To create a folder in your file manager:

1. On the left-hand side under Folder, click New folder.

Creating a new folder in the file manager.

2. Enter a name for your new folder and click Create.

Create a folder window in the file manager.

To add files to your new folder:

1. Click the checkbox in the top left corner of your file’s thumbnail to select it.

File manager with selected file.

2. Once selected, click the Move to button.

View of file manager with Move to option highlighted.

3. Select the folder you want to move the file to.

How to rename or delete an image or file

To delete or rename a folder in your file manager:

1. On the left-hand side under Folder, hover over the folder you want to rename or delete.

2. Two icons will appear. The pencil icon can be used to rename the folder, while the trashcan icon can be used to delete it.

View of the file manager with the delete and edit folder options highlighted.

To rename or delete an image or file:

1. Click the checkbox in the top left corner of your file’s thumbnail to select it.

2. Once selected, 3 buttons will appear: Move to, Rename and Delete.

View of file manager with edit and delete options highlighted.
Note: In order for the Move to, Rename and Delete buttons to appear, you must have at least 1 file selected.

Need more info?

Feel free to reach out to support@mailersend.com. A member of our support team will gladly assist you.

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