Knowledge base

How to set a billing limit on your account

All MailerSend subscriptions include a set email allowance (and for Starter and Professional plans, SMS). Free plans include up to 500 emails per month, while Hobby plans include up to 5,000 emails per month, and Starter and Professional plans include 50,000 emails or more each month, depending on the size of your plan.

With the exception of Free plan accounts, if your account goes over the plan limit within a billing period, emails will continue to be sent at a metered rate per 1,000 additional emails. For Hobby plans, the price is $1.20 per 1,000 emails; for Starter plans, the price starts at $0.95 per 1,000 emails; and for Professional plans, the price starts at $0.80 per 1,000 emails. The cost per 1,000 emails decreases depending on your plan size.

You can set a limit on how many additional emails or SMSes you authorize your account to send over your plan's limit, giving you more control over your account expenditure. If you reach the billing limit, your transactional messages will stop sending until your next billing period begins and your limits are reset. If you wish for your messages to continue being sent without interruption, it is recommended that you do not set a billing limit.

Check our plans and pricing to see if a larger plan size would better suit your needs.

How to set a billing limit

1. From the Dashboard, go to Plan and billing.

2. In the Your plan tab, go to the Usage section and click Set billing limit for Emails or SMS.

3. Choose the limit for how many emails or SMSes you authorize your account to send over your monthly plan limit. The additional cost will be automatically calculated.

The billing limit option in MailerSend.

4. Click Set billing limit.

The new billing limit will now be applied to your account.

Need more info?

Feel free to reach out to support@mailersend.com. A member of our support team will gladly assist you.