How to integrate MailerSend with Slack for email event notifications

Setting up MailerSend with Slack

Add MailerSend to your Slack workspace

1. Add the MailerSend integration to Slack. 

2. Follow the prompts to sign in to your Slack workspace and select the channel that you want notifications to be posted to.

Create and configure the webhook

1. Go to the Domains section in your MailerSend account and click Manage for the domain you want to use for the integration.

2. Scroll to Webhooks and click Add webhook.

3. Enter a name for your webhook and select the email events you wish to monitor. Please note that events like Sent and Delivered are not currently supported.

4. Copy the URL provided by Slack when setting up the integration and paste it into the Webhook URL field in the MailerSend webhook setup.

Supported webhook events

Event	Description
activity.soft_bounced	Fired when your email is not delivered because it soft bounced.
activity.hard_bounced	Fired when your email is not delivered because it hard bounced.
activity.opened_unique	Fired when the recipient receives your email and opens it only for the first time.
activity.clicked_unique	Fired when a recipient clicks a link in your email for the first time.
activity.unsubscribed	Fired when a recipient unsubscribes from your emails.
activity.spam_complaint	Fired when a recipient marks your emails as spam or junk.
activity.survey_opened	Fired when a recipient opens an email containing a survey for the first time.
activity.survey_submitted	Fired when a recipient answers all available questions in a survey-based email or after an idle time of 30 minutes.
sender_identity.verified	Fired when a sender identity has been successfully verified.
maintenance.start	Fired when a maintenance period begins.
maintenance.end	Fired when a maintenance period ends.
email_single.verified	Fired when a single email has completed verification.
email_list.verified	Fired when an email list has completed verification.

Using Slack commands with MailerSend

• /mailersend help: Provides instructions on setting up the integration and receiving the webhook URL

• /mailersend docs: Directs you to the developer documentation for further assistance

Once the setup is complete, notifications about selected email events will be posted in the designated Slack channel. Each notification will include details such as the event type, the recipient's email, and a link to the activity page for more information.