VAT (IVA) Collection for Customers in Chile
Effective as of February 2, 2026, MailerSend is required to apply GST to payments from customers based in Chile. This tax will be added automatically to your MailerSend invoices.
Please note that VAT (IVA) is determined by the address on your billing information. If this doesn't apply to you, please update your billing address in your account to ensure you're not charged incorrectly.
In the event of a refund, the VAT (IVA) charge will be included in the reimbursement.
How to check or update your billing information
1. From the Dashboard, navigate to Plan & billing from the left-hand menu and select the Billing tab.
2. In the Billing information section, click Update.
3. In the Update billing information pop-up, you can review and update your details.
If you are a Chilean taxpayer as defined in Title II of LIVS, then you are responsible for paying the applicable VAT. If you are exempt and wish to avoid MailerSend charging and reporting VAT on your behalf, then please email us your RUT certificate via taxes@mailersend.com. In case you need it for local tax purposes, MailerSend Inc. RUT is 59248880-9.
Need more info?
Feel free to reach out to support@mailersend.com. A member of our support team will gladly assist you.
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