VAT Collection for EU Customers
Effective as of September 26, 2022, MailerSend is required to apply VAT to payments from customers located in EU countries who do not provide a valid EU VAT number. This applies to the following EU countries:
Austria (AT) | Czechia (CZ) | Germany (DE) | Lithuania (LT) | Portugal (PT) |
Belgium (BE) | Denmark (DK) | Greece (EL) | Luxembourg (LU) | Romania (RO) |
Bulgaria (BG) | Estonia (EE) | Hungary (HU) | Malta (MT) | Slovakia (SK) |
Croatia (HR) | Finland (FI) | Italy (IT) | Netherlands (NL) | Slovenia (SI) |
Cyprus (CY) | France (FR) | Latvia (LV) | Poland (PL) | Spain (ES) |
Sweden (SE) | Ireland (IE) |
In case of a refund, the VAT will also be included in the reimbursement.
How to add your EU VAT number
1. From the Dashboard, navigate to Plan & billing from the left-hand menu and select the Billing tab.
2. In the Billing information section, click Update.
3. In the Update billing information pop-up, click Add tax ID. The Tax ID type will be preselected based on your billing address. Enter your European VAT number and then click Update.
The VAT number should be entered without spaces, dots, or dashes and must start with the two-letter country code of the billing country (e.g., ATU99999999 for Austria, EL999999999 for Greece).
Need more info?
Feel free to reach out to support@mailersend.com. A member of our support team will gladly assist you.
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