GST Collection for Customers in India
Effective as of February 2, 2026, MailerSend is required to apply GST to payments from customers based in India. This tax will be added automatically to your MailerSend invoices.
Please note that GST is determined by the address on your billing information. If this doesn't apply to you, please update your billing address in your account to ensure you're not charged incorrectly.
In the event of a refund, the GST charge will be included in the reimbursement.
How to check or update your billing information
1. From the Dashboard, navigate to Plan & billing from the left-hand menu and select the Billing tab.
2. In the Billing information section, click Update.
3. In the Update billing information pop-up, you can review and update your details.
GST does not apply to the supply of digital services (from outside India) to Indian GST-registered businesses. In this case, you must provide your GST Identification Number (GSTIN) by sending us the relevant document at taxes@mailersend.com.
Need more info?
Feel free to reach out to support@mailersend.com. A member of our support team will gladly assist you.
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Getting started
- Navigating the dashboard
- Verify and authenticate a sending domain
- Start sending transactional emails
- The difference between transactional emails and marketing emails
- Purchase an SMS phone number
- Start sending SMS
- How to use personalization in emails
- Sending emails for clients: domains vs. sender identities
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FAQ
- How transactional emails work
- How to test email sending in MailerSend
- How to create automations
- How to add a custom unsubscribe header
- How to merge multiple SPF records
- How to verify an email list
- How to whitelist IPs
- How to add a domain space to your account
- How to add a survey to your emails
- How to use the MailerSend iOS app
- How to request a dedicated IP
- SMS: How to handle opt-in and opt-out
- How will the Hobby plan update affect my account?
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Features
- Activity
- Analytics
- API & SMTP request logs
- Blocklist monitoring
- Custom headers
- DMARC monitoring
- Domain tracking options
- Email tagging
- SMS verification and usage limits
- File manager
- How to enable Google Email Actions & Highlights
- Inbound routing
- Managing API tokens
- REST API response codes
- Schedule bulk emails
- Sender identities
- Sending domains
- SMTP relay
- Split Testing
- Templates
- Webhooks
- Upcoming changes to TLS Protocol support
- Deliverability
- Account settings
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Billing
- About MailerSend's refund and account policies
- Plans, features and limits
- How to change or cancel your plan
- How to change your payment method
- How to set a billing limit on your account
- Plan add-ons
- VAT Collection for EU Customers
- VAT Collection for UK Customers
- GST Collection for Customers in India
- GST Collection for Customers in Canada
- VAT (IVA) Collection for Customers in Chile
- Integrations