MailerSend
Knowledge base

VAT Collection for UK Customers

Effective as of November 15, 2022, MailerSend is required to apply VAT to payments from UK-based customers that do not provide a valid UK VAT number. This tax will be added automatically to your MailerSend invoices.

In the event of a refund, the VAT charge will be included in the reimbursement.

How to add your UK VAT number

1. From the Dashboard, navigate to Plan & billing from the left-hand menu and select the Billing tab.

2. In the Billing information section, click Update. 

3. In the Update billing information pop-up, click Add tax ID. The Tax ID type will be preselected based on your billing address. Enter your UK VAT number and then click Update. 

Note:

The VAT number should be entered without spaces, dots, or dashes and must start with the two-letter GB country code for the UK (e.g., GB99999999).

Need more info?

Feel free to reach out to support@mailersend.com. A member of our support team will gladly assist you.