From June 8, 2026, we're updating how our invoices work: all your charges will now appear on a single invoice, so billing is simpler and easier to track.
What's changing with invoices
Previously, your subscription and any add-ons could appear on separate invoices if they were purchased on different dates. We've changed this so everything is consolidated into one invoice going forward.
Here's what to expect:
One invoice for everything
Your subscription and all add-ons will now be billed together on a single invoice, instead of separate invoices arriving at different times.
Billing dates align after the first month
If you have an existing subscription with add-ons that were purchased on a different date, your billing dates will sync up after the first month. From then on, everything renews together.
A prorated charge for the first month
During that first month, you'll see a prorated charge to bridge the gap between your add-on's original billing date and your subscription date. This is a one-time adjustment to get everything in sync.
Purchasing an add-on mid-cycle
If you purchase an add-on partway through your billing period, you'll be charged a prorated amount for the remainder of that month. Your next invoice will include the full charge.
Yearly subscriptions
If you're on a yearly plan, add-on charges are billed monthly rather than upfront for the full year. If your invoice total comes to less than $5, the charge won't be processed immediately. Instead, it'll roll over to your next invoice automatically until the minimum charge threshold is met.
Need more info?
Feel free to reach out to support@mailersend.com. A member of our support team will gladly assist you.
